Hey, I've the following concern with binance, through the day of October 10 I had a liquidation in my account because of the incapability to shut positions, for about 10 minutes before the flash down, throughout this time it was not attainable to close positions and/or make inner transfers, this brought about a liquidation in my account of approximately 17,600 USDT.
I contacted help to discuss this concern and hooked up pictures of the errors. In response, Binance despatched me a alternative proposal for $2,400 USD, along with a collection of legal circumstances if I accepted its phrases.
Briefly, reject his supply.
The rationale: I don't perceive why I ought to assume losses on account of binance errors, I haven't acquired any more responses from binance, what am I presupposed to do in these instances? Does anyone have an analogous experience?
In case you're questioning, my leverage was 0.30%
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