Binance account restricted for 3 months after a $3,000 customer payment — documents submitted, still waiting

My Binance account has been restricted for nearly 2+ months, and I'm hoping somebody from Binance Help/Compliance may also help me understand what continues to be pending.

I've been using my Binance account for about 4 years and have maintained it correctly throughout that point.

The restriction occurred instantly after considered one of my clients sent approximately $three,000 to my Binance pockets as cost for a official transaction.

The client is understood to me, and I used to be capable of provide Binance with the supporting documentation they requested, including:

• Invoice
• Buyer details
• Transaction/cost rationalization
• Video consent assertion
• Further supporting info

I have absolutely cooperated with the evaluation and haven't any challenge offering anything Binance requires.

The problem is the timeline.

Initially, I used to be informed to wait 7 days.

Then I was informed 14 days.

Then 30 days.

It has now been roughly 2+ months, and I'm still receiving responses asking me to attend patiently while the assessment is ongoing.

There's one other element I have also disclosed to Binance.

After my account was already restricted, two present clients independently sent funds to the identical Binance wallet as a result of I had not yet informed them that the account was restricted. They have been clients who had beforehand used the same cost technique and easily adopted the traditional cost course of.

These were not makes an attempt to bypass the restriction. I've also been clear about these transactions and am prepared to offer the related invoices and buyer info.

I utterly understand that Binance has AML, fraud prevention and compliance obligations. I'm not asking Binance to bypass its procedures.

I'm simply asking for a clear and practical resolution path.

At this level, I might really recognize if somebody from the related Binance Compliance/Help group might look into my case and let me know:

1. What is the present status of the assessment?
2. Has all the documentation I submitted been reviewed?
3. Is there any specific info/document nonetheless missing from my aspect?
4. Are the next buyer payments affecting the evaluate?
5. Can this case be escalated to the suitable Compliance/AML workforce?
6. If the evaluation continues to be ongoing, can I no less than perceive what is causing the extended delay?

I'm posting this publicly as a result of the traditional help course of has unfortunately resulted in the identical "please wait patiently" response for almost three months.

I'm not in search of special remedy. I just need the case properly reviewed and resolved.

If a Binance consultant sees this, I'm pleased to offer my case/ticket reference by means of Reddit DM or the official Binance help channel.

For privateness and security, I will not submit my UID, e mail handle, transaction hashes, customer info or private paperwork publicly.